Last updated July 26, 2026
This Privacy Policy explains how Bytecode d.o.o. ("Bytecode", "we", "us"), the provider of the SayTrue platform ("SayTrue", the "Service"), collects, uses and protects personal data. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Croatian data-protection law.
Bytecode d.o.o., Zagreb, Croatia, is the data controller for the account and login information of the people who administer SayTrue. For the end-customer conversations that businesses handle through SayTrue, Bytecode acts as a data processor on behalf of that business (our customer), who remains the controller of that content.
Contact: support@bytecode.hr.
When you choose "Sign in with Google", we use Google OAuth solely to authenticate you. We request only your email address and basic profile (name and profile picture). We do not access your Gmail, Drive, contacts or any other Google data, and we do not use this information for advertising. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. You can revoke access at any time in your Google account settings.
We rely on a limited set of vetted subprocessors to deliver the Service, including cloud hosting, large-language-model and voice providers, and transactional email. They act under data-processing agreements and only process data as needed to provide their function. A current list is available on request at support@bytecode.hr.
Account data is retained while your account is active. Conversation transcripts and related personal data are retained according to the retention period configured by the business customer, after which they are deleted or anonymized. We delete or return customer data on termination, subject to any legal retention obligations.
We apply appropriate technical and organizational measures, including encryption in transit, encryption of sensitive credentials at rest, access controls and tenant isolation, to protect personal data.
The Service is hosted in the EU. Where a subprocessor processes data outside the EEA, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
Subject to the GDPR, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and to data portability. To exercise these rights, contact support@bytecode.hr. If your data is handled by a business using SayTrue, please contact that business directly, as they control that content. You may also lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).
We use strictly necessary cookies to keep you signed in and to secure the Service. We do not use advertising cookies.
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above.
Bytecode d.o.o., Zagreb, Croatia — support@bytecode.hr.